Contact support
For order issues, account help, refunds, or technical problems, email our support team. We aim to respond within one to two business days.
Support email: foodiespk2@gmail.com
Please include your registered phone number or email and, if relevant, your order number.
Frequently asked questions
How do I place an order?
Open the Foodies app, choose your nearest branch, browse the menu, add items to your cart, and complete checkout with your preferred payment method.
How can I track my delivery?
After placing a delivery order, you can follow its status in the app under your orders. You may receive push notifications as the order is prepared and dispatched.
Can I cancel or change an order?
Contact support as soon as possible with your order number. Changes or cancellations depend on whether the branch has already started preparing your order.
How do loyalty points work?
Eligible purchases can earn loyalty points according to the rules shown in the app. Redemption options and balances are visible in your account when signed in.
I forgot my password. What should I do?
Use the password reset option on the login screen in the app. If you still cannot access your account, email support with the phone number or email linked to your account.
How do I delete my account?
Email foodiespk2@gmail.com from the address associated with your account and request deletion. We will process your request in line with our Privacy Policy.
Why does the app need my location?
Location helps us show nearby Foodies branches, calculate delivery fees, and enable accurate delivery tracking. You can manage location permissions in your device settings.
Legal & policies
Review how we handle your data and the terms that apply when you use Foodies.